When You Arrive

For safety, our forest gate (Gate No. 121) must remain closed at all times. Open the gate by pulling it towards you, drive through, and close it securely behind. Follow the track into the forest, where we will meet you. If you are unsure, please wait at the fork in the forest track, DO NOT drive around the forest. 

1. Dog Welfare

1.1 Sled Dog Welfare is of paramount importance to us. Mynydd Sleddog Adventures reserves the right to terminate any activity immediately and without a refund if there are concerns for a dog’s welfare or if participants are not following the rules and instructions provided.

1.2 Working sled dogs is a cold-weather activity. We create our booking calendar in accordance with seasonal temperature and humidity changes. Throughout the season, we monitor weather conditions using the MET Office, Rx Pro Weather analytics and a Kestrel Weather Meter to ensure the welfare of our dogs.

1.3 Passenger Sleddog Rides have a maximum participant weight restriction of 14 stone (88 kg).

1.4 Age restrictions apply, and participants must meet minimum age requirements to ensure their safety during activities. Further details can be found on our website.

2. Consent Form

2.1 All participants must read and sign our Consent Document before taking part in any activity. By signing, participants confirm they have read and understood the risks associated with sled dog activities.

2.2 For participants under 18 years old, a parent or guardian must complete and sign the form on their behalf.

2.3 Descriptions and photographs on our website and promotional material are for guidance only and do not form part of a contract.

3. Onsite Rules

3.1 Participants must listen to all safety briefings and instructions before starting any activity. If unclear, they should seek clarification before proceeding.

3.2 Participants must follow all instructions provided by the Mynydd Sleddog Adventures leader at all times.

3.3 During the Intro to Mushing Adventure, the leader will assess each participant’s confidence, ability, and understanding. If a participant is deemed unable to safely control the rig or dogs, alternative activities will be offered. If necessary, the participant may be excluded for safety reasons.

3.4 Strictly no alcohol or non-prescription drugs are allowed before or during activities. Suspected intoxicated participants will be barred from participation.

3.5 Protective equipment such as helmets, gloves, and protective eyewear must be worn throughout the activity.

3.6 Equipment provided must remain onsite and be returned to the designated area after use. Participants are liable for damages caused by misuse.

3.7 Participants acknowledge that sled dog sports are inherently risky. Accidents or injuries may occur despite safety measures.

3.8 Mynydd Sleddog Adventures is not liable for damages, loss, or injuries, except where legally mandated.

3.9 Pre-existing health conditions (e.g., asthma, heart issues, diabetes) must be disclosed to the leader before participation.

3.10 Threatening or abusive behavior towards dogs, staff, or other visitors will result in immediate termination of the adventure, and offenders will be asked to leave.

3.11 All adventures are supervised at all times.

3.12 Participants and visitors must ensure that any vehicles brought onto the site have appropriate insurance coverage, as required under Section 143 of the Road Traffic Act 1988. If in doubt, participants should check with their insurers, as standard motor insurance may not cover these circumstances. Mynydd Sleddog Adventures advises all participants to confirm compliance with this requirement prior to arrival.

4. Changes to your booking

4.1 Changes by You
If you reduce participant numbers after confirmation, payments for cancelled participants are forfeited. Increases in participant numbers will be accommodated where possible.

4.2 Cancellation by You
No refunds are issued for cancellations. We recommend obtaining cancellation insurance. You are welcome to reschedule your booking if necessary, for which we require a minimum of 1 weeks notice, however, please contact us in exceptional circumstances and we will do our best to assist you.

4.3 Changes by Us
We reserve the right to amend or reschedule adventures due to unforeseen circumstances.

4.4 Postponement by Us
In case of postponement by us, we will offer an alternative date or a voucher valid for one year. Refunds are not provided.

4.5 Refunds are not available for adventures or gift vouchers.

4.6 Travel and accommodation costs incurred for postponed adventures are non-refundable.

5. Weather Policy

5.1 Adventures may be postponed during warm weather to safeguard the dogs. Alternative dates or vouchers valid for one year will be offered.

5.2 Adverse weather conditions, such as named storms or severe weather warnings identified by the MET Office, may result in postponement. Activities will not proceed under National Resources Wales permission to operate our business, during severe weather.

6. Environmental Responsibility

6.1 Mynydd Sleddog Adventures operates on land managed by Natural Resources Wales (NRW) and follows their guidelines for sustainable land use.

6.2 All operations are conducted in alignment with the UK Woodland Assurance Standard (UKWAS), which ensures that forests are managed sustainably.

6.3 Our activities contribute to sustainability goals, including:

• Supporting the economy by aligning with sustainable practices.
• Preserving nature, including biodiversity and local habitats.
• Benefiting people by ensuring responsible and safe use of the land.

6.4 Participants are encouraged to review NRW’s “Keep it Clean” guidelines to prevent the spread of pests and diseases, available at: NRW Keep it Clean Guidelines.

7. Gift Vouchers

7.1 Vouchers are issued directly by us to the purchaser or their nominee.

7.2 Vouchers are non-refundable and non-exchangeable for money.

7.3 Vouchers are valid for 12 months and must be used before the expiry date. Extensions may be granted in exceptional cases at our discretion.

7.4 The price of vouchers does not include personal accident insurance; visitors may wish to obtain their own.

8. Privacy and Data Protection

8.1 All personal information collected, including data provided in the Consent Form, is stored securely and handled in compliance with relevant privacy laws. It will not be shared with third parties without your explicit consent, except as required by law.

9. Liability Waiver

9.1 Participants acknowledge that sled dog activities involve inherent risks. By taking part, they accept these risks and agree to participate at their own discretion.

9.2 Mynydd Sleddog Adventures is not liable for any personal injury, loss, or damage to property unless directly caused by negligence on our part.

10. Accessibility

10.1 Mynydd Sleddog Adventures is committed to making our activities as inclusive as possible. If you or a member of your group has specific accessibility needs or requires additional support, please contact us in advance so we can discuss accommodations.

10.2 While we strive to accommodate everyone, certain physical limitations or safety concerns may restrict participation in sled dog activities.

11. Force Majeure

11.1 Mynydd Sleddog Adventures is not responsible for cancellations or delays caused by events beyond our control, including but not limited to natural disasters, extreme weather, pandemics, or government restrictions.

12. Dispute Resolution

12.1 Any disputes arising from these terms and conditions will first be addressed through mediation. If mediation fails, disputes will be subject to the jurisdiction of the courts of Wales and England.